1. Introduction
DAXTOP Technologies Inc. and its affiliates ("DAXTOP," "we," "us," or "our") are committed to being transparent about the technologies we use. This Cookie Statement describes how we use cookies and similar tracking technologies when you visit our websites or use our platform.
This Cookie Statement explains what cookies are, what types of cookies we place on your device, and how you can control and delete them. It should be read together with our Privacy Policy, which sets out additional details on how we use personal information.
By continuing to use the DAXTOP platform and our websites after reviewing this statement, you acknowledge the use of cookies as described herein. Where your consent is required by applicable law, we will ask for it before placing non-essential cookies.
What Are Cookies?
Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, to provide a better user experience, and to give website operators useful information about how their sites are being used.
Cookies allow us to distinguish you from other users of our platform. This helps us provide you with a personalized experience and allows us to improve the quality and relevance of the services we offer.
In addition to cookies, we may use other similar tracking technologies such as web beacons, pixel tags, and local storage. References to "cookies" in this statement are intended to include these similar technologies unless stated otherwise.
Types of Cookies We Use
DAXTOP uses several categories of cookies for different purposes. Some cookies are required for technical reasons in order for our platform to operate properly, while others enable a faster and better user experience.
We distinguish between first-party cookies, which are set by DAXTOP directly, and third-party cookies, which are set by our trusted partners and service providers. The sections below describe each category in detail.
Essential Cookies
Essential cookies are strictly necessary to provide you with services available through our platform and to use some of its features. Because these cookies are strictly necessary to deliver the platform, you cannot refuse them without impacting how it functions.
These cookies do not require your consent because they are strictly necessary for the performance of the platform. They are usually set in response to actions you take such as logging in, filling out forms, or setting your privacy preferences.
Authentication & Session Cookies
When you sign in to your DAXTOP account, we set authentication cookies to keep your session active and ensure that your access remains secure throughout your visit. These cookies are deleted when you log out or when your session expires.
Security Cookies
We use cookies to support our security features and to help us detect malicious activity and violations of our Terms of Service. This helps us protect both DAXTOP and our users from fraud and unauthorized access.
Analytics Cookies
Analytics cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously. The data gathered helps us identify which features are most popular, where users encounter difficulties, and how we can improve overall performance.
The information collected through analytics cookies is aggregated and does not directly identify individual users. We use this data solely to improve and maintain the quality of our services.
Performance Monitoring
We collect aggregated data about page load times, error rates, and feature usage patterns. This helps our engineering teams identify and resolve performance bottlenecks and prioritize improvements that matter most to our users.
Functional Cookies
Functional cookies enable enhanced functionality and personalization on our platform. They may be set by us or by third-party providers whose services we have added to our platform.
Examples of what functional cookies enable include remembering your language preference, your dashboard layout settings, recently accessed records, and other customizations you have made to your workspace.
Preference Cookies
Preference cookies remember choices you make on our platform — such as your preferred language, display settings, and notification preferences — so that we can provide you with a more personalized experience on return visits.
Third-Party Cookies
In some cases, we embed content or integrate services from third-party providers such as video hosting platforms, customer support tools, and identity verification providers. These integrations may result in third-party cookies being placed on your device.
Third-party service providers who may set cookies through our platform include analytics providers, support chat services, and integration partners. Each of these third parties has their own privacy and cookie policies governing their use of such information.
We do not control third-party cookies and are not responsible for their content or use. You should review the privacy and cookie policies of these third parties directly if you have concerns about how they handle your data.
Managing Your Cookies
You have the right to decide whether to accept or reject non-essential cookies. You can set or amend your preferences at any time through our Cookie Preference Center, accessible from the footer of every DAXTOP page.
Most web browsers allow some control of cookies through the browser settings. You can configure your browser to notify you when a cookie is set, to block cookies from certain sites, or to block all cookies entirely.
Browser Settings
You can set your browser to refuse some or all browser cookies, or to alert you when websites set or access cookies. Please note that some parts of our platform may become inaccessible or cease to function properly if you disable essential cookies.
Cookie Preference Center
DAXTOP provides an in-platform Cookie Preference Center where you can review all cookie categories, understand their purpose, and toggle your consent for non-essential cookie types at any time. Changes you make in the Preference Center take effect immediately.
Updates to This Statement
We may update this Cookie Statement from time to time to reflect changes in technology, regulation, or our business practices. Any changes will be posted on this page with a revised "Last Updated" date at the top.
We encourage you to periodically review this page to stay informed about our use of cookies. Your continued use of the platform after any changes to this statement constitutes your acceptance of those changes where permitted by applicable law.
9. Contact and Complaints
If you have any questions about our use of cookies or other tracking technologies, or if you wish to exercise any rights you may have in connection with the personal data we process through cookies, please contact our Privacy team:
[email protected]
DAXTOP Technologies Inc., Privacy Office, 123 Enterprise Way, Suite 400, San Francisco, CA 94105, USA
We aim to respond to all copyright-related inquiries within 10 business days. For urgent DMCA takedown requests, please indicate "URGENT DMCA" in your subject line to ensure expedited handling.